Novotel Bali Benoa 5 stars

Customer review rating (ALL Rating) 4.5/5 354 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • indulgent spa treatments

  • Cocos Beach restaurant with ocean view

  • Water skiing, scuba diving, glass-bottom boat

Our accommodation(s)

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Hotel location

Novotel Bali Benoa

70 Jalan Pratama, Tanjung Benoa
80361 BENOA
Indonesia

GPS:-8.764232, 115.222399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  354 reviews

TripAdvisor Rating  4.0/5  3,657 reviews

Good location great clean beach

Customer review rating 3.5/5

Sharon L. Couples - Confirmed reviews ALL

Great location beach was clean and great access. Room was spacious and clean , bed comfortable.Breakfast was amazing. Pool outside our room was good but too warm , like swimming in bath. Could do with shade sail. Only ate dinner in restaurant once as food was not very nice. Calamari was inedible very tough.fish also inedible very dry . Staff very polite and helpful.

Seaside Relaxation!!

TripAdvisor rating 5.0/5

magpie90 Couples - TripAdvisor review

Thank you to whole team for a relaxing 11 days of relaxation. Firstly to the staff from all levels thanks for making this stay a memorable holiday. You guys Rocked👌 Breakfast was a daily highlight, there is a great variety it’s fresh and delicious. In our package we had either lunch or dinner included and always hit the spot. There is a great feel in this resort between the seaside pool and the beach which we loved. It’s not a complaint but if would be great to get a decent happy hour up and running as we felt that there was no need to head to the bar and interact with other guests. The drinks are quiet expensive compared to other resorts along this particular area. Thanks again. 😀😀

Dear magpie90, Warmest greeting from Novotel Bali Benoa! We very much appreciate your comments regarding your stay at Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Rest assured that we will being looking to bring the necessary improvement on the highlight points. Thank you for letting us know Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bilal Chamsine - General Manager

Well located

Customer review rating 4.5/5

Carl D. Business - Confirmed reviews ALL

Very nice 👌

Dear Phillip C D., Thank you very much for having stayed with Novotel Bali Benoa and taking your time to write your feedback. It is nice to know that you had a nice stay with us and that the hotel location is liking to your expectation. Please be sure that we will continue to give the best service and facilities in the future. Once again thank you and hope to see you again very soon. Sincerely, Bilal Chamsine - General Manager

Amazing resort

TripAdvisor rating 5.0/5

818jessw TripAdvisor review

Fantastic 8 night stay here in February. Food was great and entertainment nights were fun. Breakfast was always fresh and plenty to choose from and restocked constantly. Service was exceptional staff were always friendly and willing to have a chat anytime. This was important to us. We stayed in one of the beach cabanas and I would highly recommend. Servicing of rooms was always done well and we never had to chase up anything. Massages were fantastic and well worth the cost.

Dear 818jessw, Warmest greeting from Novotel Bali Benoa! We're truly delighted to hear that you had a wonderful stay with us, enjoying our hotel facilities and activities has to offer as well the staff service. The team will be truly appreciative of your kind words, which I will be sure to share to them. Hope to have the opportunity in welcoming you back again soon! Sincerely, Bilal Chamsine - General Manager

Amazing

TripAdvisor rating 5.0/5

Carolprawl TripAdvisor review

We loved our stay here at the end of January. The infinity pool is fantastic overlooking the beach and all the water sports. The room was in the garden side opposite main hotel but was a lovely big room and the air con was fantastic. The restaurant all though it had great food was a bit pricey so we went outside the hotel 2 mims walk away and found a place called glaze where the food was maybe even better and was a lot less expensive. There is a little wine shop next to the hotel where we would buy a bottle of wine to take back the room with us as that was also expensive at the hotel. I can't say a bad word about the staff, they were the friendliest happiest staff I have ever had. Always smiling and nothing was too much trouble. Maintenance was happening every day, painting etc and the place was spotless. Would go back in a shot for sure. Breakfast was beautiful, anything you could wish for. I had mainly the omelette which were so yummy!

Dear Carolprawl, Warmest greeting from Novotel Bali Benoa! We very much appreciate your your wonderful comment regarding your stay at the Novotel Bali Benoa. We are trilled to know and receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your valuable feedback regarding the food price. We will certainly take it into consideration as we strive to continuously improve our facilities and services. Once again, we appreciate your kind words and recommendation. We hope to have the pleasure of welcoming you back in the future for another exceptional stay at Novotel Bali Benoa. Sincerely, Bilal Chamsine - General Manager

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Other web-users rate our hotel

  • 199 reviews 8.8/10 Location
  • 480 reviews 8.2/10 Room
  • 667 reviews 9.3/10 Service
  • 11 reviews 2.4/10 WiFi
  • 220 reviews 8.7/10 Breakfast
  • 207 reviews 8.8/10 Cleanliness
  • 198 reviews 9.6/10 Wellness Area
  • 196 reviews 9.6/10 Pool

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