Novotel Bali Benoa 5 stars

Customer review rating (ALL Rating) 4.5/5 406 reviews

Novotel Bali Benoa - Image 1
Novotel Bali Benoa - Image 2
Novotel Bali Benoa - Image 3
Novotel Bali Benoa - Image 4

Description

Hotel extras

  • indulgent spa treatments

  • Cocos Beach restaurant with ocean view

  • Water skiing, scuba diving, glass-bottom boat

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Bali Benoa

70 Jalan Pratama, Tanjung Benoa
80361 BENOA
Indonesia

GPS:-8.764232, 115.222399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  406 reviews

TripAdvisor Rating  4.0/5  3,661 reviews

Certificate of excellence 2024

Great potential

Customer review rating 3.5/5

Sonja B. Friends - Confirmed reviews ALL

Recently returned from a tripadeal trip to Novotel Benoa, The resort looked beautiful and had potential. It fell short in many areas.

Ok stay

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

I bought a TripaDeal experience and was looking forward to trying the Novotel in Benoa. I had not stayed in Benoa before. Overall the Novotel has the potential to be a very good hotel. We had a number of complaints re pool under repair and limited food options and the staff were happy to rectify these problems promptly which was great and I was very happy with. However there were areas that could be rectified with better staff training e.g. offering coffee, tea during breakfast, prompt clearing up of plates. In the bar there were a large number of staff but when sitting at the pool nobody ever asked if we wanted drinks, there was a poor understadning of English at the restaurant which meant that my travel companion with allergies had difficulty explaining her needs. Umbrellas were not available at reception for use when raining. The Tripadeal meal vouchers need to be reconsidered at 1st we were on a very limited menu but after complaining we were able to have the full menu - I have no understanding of why the menu was limted as the prices were very similiar. The website sais the Uluwatu restaurant was open everyday for dinner but this only happened on the Saturday so their was really only one menu we could choose our food from. As I said I was very grateful for the way our complaints were resolved but I feel we a few small tweaks this hotel could be even better.

Beautiful place

Customer review rating 5.0/5

G Families - Confirmed reviews ALL

Loved the pool, the resort and the friendly people.

Enjoyed our stay

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

We enjoyed our stay but had a few problems. No lift was an issue as my husband couldn’t climb stairs to second level. No pool access when we paid for a pool view. Mosquitoes were rife in our rooms unfortunately. Using Accor plus was too slow and laborious. I bought ice cream and it took over 40mins to receive bill. Generally loved the resort and the staff were excellent.

A bit strange, but worth a visit in Bali

Customer review rating 4.0/5

Ki L. Families - Confirmed reviews ALL

Great place to enjoy water sports

In partnership with TripAdvisor

Other web-users rate our hotel

  • 216 reviews 8.9/10 Location
  • 513 reviews 8.4/10 Room
  • 727 reviews 9.4/10 Service
  • 11 reviews 2.9/10 WiFi
  • 242 reviews 9.6/10 Wellness Area
  • 230 reviews 8.8/10 Breakfast
  • 229 reviews 9/10 Cleanliness
  • 185 reviews 8.8/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Benoa